Expat life

How to Lessen the Psychological Impact of Relocation

International relocation is a complex affair that involves various stakeholders. While it can be an exciting new beginning for the assignees, the stress can also be overwhelming for some. This is where the duty of care comes into place—in global mobility, this often means the measures in place to ensure that the welfare of the assignees and their families are taken care of, and that includes the potential psychological impact of relocation as well. 

To ensure a smooth relocation experience for the assignees, here are some ways to lessen the psychological impact of the relocation process. 

Thorough Preparation

The relocation process doesn’t start when the assignee gets on the plane. Long before their flights, and even before they obtain their visas, work should already be underway. Uncertainty breeds stress, and that could affect the mental wellbeing of the assignees and create a myriad of problems. 

This is why having ample preparation is crucial in reducing the psychological impact of international assignments. Make sure their documents are in place. Prepare everything in advance. And more importantly, make sure they understand the financial implications (e.g. cost of living, tax compliance) of the relocation process. Establish everything to eliminate the uncertainties. 

Make sure they understand what they have to do, where they have to go, and how they get there—which brings us to the next point. 

Close Communication 

Even with the most meticulous preparations, uncertainties can still arise. What if the airport pickup never showed up? What if the immigration rules change at the last minute before they board the plane? Or, in more severe cases, what if the security situation of the destination deteriorates rapidly?

Provide close communication with the assignees and inform them of any crucial changes. From political situations to the inevitable change of plans, make sure the assignees are informed of any essential updates. Should any issues arise, make sure they could always reach out to someone for help. Never, ever have an assignee stranded on their own. 

This is one advantage that relocation companies such as Clearmove offer. Through our tech-enabled relocation solutions, assignees are able to keep track of every step and contact support and HR should any issues arise. 

Cultural Orientation

With new destinations also comes new challenges. For a lot of assignees, being in a foreign country can be an overwhelming experience. Language barriers, cultural differences, different social values…just to name a few. 

Therefore, it is important to have orientation programs in place—educate the assignees on their destination, provide them with adequate training or even language lessons to help them adjust to their new surroundings.   

Here at Clearmove, we have dedicated country overview tools to inform the assignees of their destination. The tools include information on the quality of life, the cost of living, and even easy access to local banking services. 

Spousal Support

If the assignee is relocating with their family members, make sure they are taken care of as well. While the assignees have the familiarity of their job, their spouse and family members do not, and that can have a significant impact on their mental wellbeing. 

Make sure the new accommodation satisfies the needs of the family. Should the assignee also have school-aged children, make sure their education is taken into consideration. For the spouses, it is also a good idea to provide them with job search assistance. 


Fulfilling the duty of care is essential in retaining talents and ensuring the success of your relocation program. Here at Clearmove, we understand the needs that a relocation assignment entails. With our integrated solutions, everything is listed clearly and remains easily accessible—from flight information to around-the-clock support, we are here to eliminate uncertainties and ensure a stress-free relocation experience.

Interested in the Clearmove experience? Contact us for a demo today!